To begin, a little riddle:
What’s moving everyday, and has changed MORE in the past 10 years than over the previous 30 years?
What’s becoming more precise daily;more personalised; more interactive; more creative; more efficient??
What’s creating a real link between a brand and its consumer?
…and what thus, cannot be ignored?
Those who took part in the Workshop « Marketing/Communication 2 .0 » Session 1: «Sharing first experiences: labs and other 2.0 best practices» know it. The others will know after reading the following summary:
First, Olivier Maurel told us about Facebook:
The web is a wonderful space to talk, debate, and get involved. More particularly Facebook (which gathers more than 200 million members and about 1 million inscriptions a day). It is useful to attract people to a cause, make them discover projects, share games with them through quizzes, and evaluate the projects (thanks to votes). This tool is original, useful, expressive, intuitive and open to a broad market. Success is warranted if you dare to be provocative, if you mobilise many resources internally, if you regularly post new notifications, if you make the most of Facebook innovations and above all, if users are called upon to participate.
Then Laurence Foucher and Nils Vansken presented a buzz operation for Danone's partnership with Carrefour and "Restos du Coeur".
This operation has been launched through Buzz Paradise, a launch pad for buzz marketing online. The tool was perfectly adapted to the project as it enabled the improvement of brand image and social visibility humbly. Invitations have been sent to BuzzParadise bloggers, who have posted positive comments and sponsored other bloggers to fill in the operation. The result: a buzz around the brand; around the messages and around the product.
Irene Meister came back on the Baby Rollers Evian Buzz.
The aim was to promote three messages: Evian = Youth; Evian = Body's best choice; Evian = protected purity. Our communication campain happened in three times: tow "amateur-like" baby films; then a copy revealed on You Tube, and finally the video on TV and cinema, events and web making of. The buzz has been created first by contacting influent bloggers, then by reaching social networks; then boards; and the ultimate phase: direct diffusion.
And finally Cinzia de Rossi shared with us the Actimel case "bloggers at the R&D Centre".
Actimel suffered a very bad e-reputation, so a strategy among web influencers (to explain Actimel’s benefits and establish dialog) became necessary. The strategy consists of contacting mums through blogs and inviting them to a farm to visit and understand, and then to keep in touch by sending them products in preview. The result: positive consequences on the web. A second session will concern marketing actors, and then geeks.
Esther